Author Archives: DoggyMom.com

Dog friendly shopping in Colorado

****This is a re-print of my column that appeared in the December 2010 issue of NZ Dog World magazine.  Since that magazine is currently available to NZ Kennel Club members only, I’m re-publishing it here because it is a topic I’m passionate about.****

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I thought I’d share my experience of dog-friendly shopping in the state of Colorado, where I recently traveled for my business.

Colorado is a state that clearly values the companionship of dogs.  They were everywhere:  in trucks, cars and – unlike New Zealand – they were welcomed in many shops and public shopping areas.   On my flight from San Francisco to Denver, there was even a passenger who had a small dog in a carrier.  (Many U.S. airlines now allow small dogs into the cabin as carry-on luggage.)[1]

I wished my Daisy could have traveled with me to enjoy the sites (but she wouldn’t have appreciated the long flight or the required three-month quarantine on our return to New Zealand).

Dogs welcome

Dog owners could easily identify shops where their dog would be allowed to enter.  These shops displayed a Dogs Welcome logo in their window.  Interestingly, these shops sold clothing and footwear for people and were not just pet stores.  An outdoor mall in Castle Rock went a step further by providing grassed park areas and dispensers of plastic bags for dogs to have a ‘comfort stop.’

Other shops made up their own signs, such as one retailer whose sign proclaimed, “Four Legged Friends Welcome.”

I asked a shop attendant if they get many shoppers accompanied by their dogs.  She replied, “Yes.  Lots.  Particularly on weekends when people who work all week want to be out with their pet.”

Dog rest stops

I noticed that many communities welcomed dogs in their shopping areas by providing bowls of water for passing dogs to drink from.  I quickly became accustomed to seeing these ‘dog rest stops’ in virtually every town that we visited.

Rest stops varied in style and offerings.  Some were simply a single water bowl or raised water bowls.   Pet shops would often include extras, such as a bench for owners to sit in.  In Manitou Springs, a popular tourist destination at the foot of Pike’s Peak (elevation 4,800 m), a sweet shop provided vending machines with dog treats.  For 25 cents, a passing dog owner could purchase a handful of treats.

Good behaviour required

In all of the communities I visited, dogs and owners acted responsibly.  There was never a pile of poo left on the footpath and dogs didn’t jump on passers-by.  Responsible dog ownership is clearly essential for communities to embrace dog-friendly shopping.

And so, I leave you with good wishes for the summer holiday season and encourage you to think:  Is dog-friendly shopping appropriate for New Zealand and, if so, what will it take to get dog-friendly shopping established here?


[1] The dog carrier is considered the single piece of carry-on luggage for the owner; the dog must have current vaccinations and is not allowed out of the carrier during the flight.

Additional photos of my trip can be found in this blog post.

Kathleen Crisley, specialist in dog massage, rehabilitation and nutrition/food therapy, The Balanced Dog, Christchurch, New Zealand

Subaru’s latest dog commercial – camping

Subaru (USA) has added to its repertoire of dog-themed commercials.  This one is about camping.

Subaru has recognised that dog owners are a market niche – and cater to their needs with models like the Forester.  Ads by Subaru are common in US dog magazines.

Too bad Subaru in NZ hasn’t caught on to the dog-owning public…time will tell!

The sale of Ellenco to Southern Cross – a positive for pet owners

Southern Cross Benefits Ltd announced this week that it has purchased Ellenco Pet Insurance.  Although some may lament the loss of a ‘mom and pop’ operation that has operated for 22 years, I think the ownership transfer is a good thing for New Zealand dog (and other pet) owners.  Why?

  • Only 8% of dog owners in NZ currently have pet insurance (according to the NZ Companion Animal Council’s Companion Animals in NZ survey, July 2011)
  • The Southern Cross Healthcare Group, of which Southern Cross Benefits Limited is one company,  is the largest healthcare insurance provider in NZ
  • Ellenco’s owners could not afford to put up the $3 million bond required by new legislation and its previous bond of only $500,000 was a potential risk to policy holders
  • In my opinion, Southern Cross is a trusted brand in NZ and should encourage more pet owners to seriously consider the purchase of insurance
  • Southern Cross has acknowledged that surveys of its clients have shown that there is interest in pet insurance – so an audience that hasn’t been reached so far by  insurance providers is aware of the benefits of pet insurance –  but hasn’t had the confidence yet to buy a policy
  • Southern Cross Benefits Limited has an A+ (Strong) financial strength rating from Standard & Poor’s, is a Registered Financial Service Provider, and is a member of the Insurance & Savings Ombudsman’s Disputes Resolution Scheme

Insurance, like other business markets, matures over time.  This is a huge step for NZ in its recognition of the importance of pets and the associated costs of their healthcare.

Another big step in the pet insurance market here was when The Warehouse started offering Petplan insurance, furthering the marketing of pet insurance generally through a very popular retail outlet.

In the words of Ian MacPherson, CEO of Southern Cross Healthcare Group, “Pet insurance is a natural extension for Southern Cross. Many New Zealanders count their pets as part of the family. However, currently very few owners have pet insurance, meaning they are exposed to what can be very high bills should their pet be affected by an unexpected illness or injury.”

It is important to note that the policies of all pet insurance providers in NZ have coverage of some sort for complementary therapies.  Read my pet insurance fact sheet for more details.

Footnote:  Credit must be given to the founders of Ellenco, Rodger Cox and Jenny Ellenbroek.  Ellenco was the first firm to offer pet insurance in New Zealand, others have followed.  Many policy holders have benefited from the coverage of their company’s policies.  Alas, time has caught up with the small Christchurch-based operation.

The Insurance (Prudential Supervision) Act 2010 required insurers to put up higher bonds and the small firm could not afford this change.  Policy holders are lucky that the owners negotiated with Southern Cross for the purchase of the firm’s policies.  Until operations are transferred to Hamilton in 2013, there will be no change to Ellenco’s policy provisions.

Kathleen Crisley, specialist in dog massage, rehabilitation and nutrition/food therapy, The Balanced Dog, Christchurch, New Zealand

New research into virus infection in dogs

Researchers at the University of Pennsylvania School of Veterinary Medicine and the Perelman School of Medicine have published new research into an Epstein Barr-like virus that can infect and may cause lymphomas in dogs.

The findings means that humans and dogs share a similar biology – at least when it comes to the infection by the virus.  (Epstein Barr is the cause of diseases such as mononucleosis and is linked to the development of more serious diseases including non-Hodgkins and Hodgkins lymphomas.)

How does infection occur?

In humans, the Epstein Barr virus infects B cells.  After an acute phase of infection, which passes in many people without them even being aware of it,  the virus goes into a latent phase.  Most people show no symptoms during this phase.  In some, however the virus promotes unnatural growth of B cells and this contributes to the development of lymphoma.

Dogs develop lymphomas that share some characteristics with human lymphomas.  These conditions are relatively common in certain breeds such as the golden retriever.

Researchers think this line of enquiry is promising because they may be able to study the rates of infection and responses to treatment in dogs and this may have spinoffs for human treatment.

You can read the entire University of Pennsylvania media statement here.

Fukushima – the animal tragedy continues

This week marks the first anniversary of the  earthquake and tsunami that triggered the nuclear disaster at the nearby Daiichi power plant in Fukushima, Japan.  Animals are victims of this disaster and the effects on these animals’ lives continues even now…

A rescue group called Save Fukushima Animals, based in Vancouver and Tokyo, is working to rescue animals still alive but has to do so in secrecy since people are not allowed into the area.   The group is petitioning the Japanese government to take action to evacuate and save animals that have been left behind, although rescuers caught in the exclusion zone have been threatened with arrest.  This video tells the story of the animal rescue efforts:

When the region was evacuated, people left their pets behind and were unable to return to the area.  Those that haven’t died are fending for themselves – an estimated 3,000 animals are still in the exclusion zone.

Animals saved are taken to vets to be checked for radiation and then reunited with their owners, if possible.  Otherwise, a good home is found for them.

There is no law in Japan requiring pets to be saved during disasters and the group is lobbying the government to change that so this never happens again.  Donations go towards funding rescue efforts.

As for farm animals, many were left to die.  This week, Euro news carried this story about a farmer who has stayed to feed and take care of animals.

And The Telegraph (UK) has carried this story about Elizabeth Oliver and the charity Animal Rescue Kansai (ARK) which is also working to save animals.  Although some 5,900 dogs were registered, ARK estimates that three times that number were in the area because the Japanese have a reputation for not registering their dogs.  Dogs that survived are going feral and breeding; many are shy of humans.

Ms Oliver is outspoken saying, “The whole situation for pets and farm animals after the disaster has been a shambles, with many dying of dehydration or starvation, while there is also cannibalism.   The government has done nothing for them.”

One year on and the tragedy continues.  It’s up to us never to let such widespread neglect happen again.

Maddie the Coonhound

Theron Humphrey is a photographer who is currently traveling across the United States with the aim of meeting one new person each day and documenting their story.

He’s also the owner of Maddie the Coonhound.  Humphrey photographs Maddie balancing in all sorts of crazy positions.

Humphrey adds to his website Maddie on Things (subtitled Maddie the Coonhound a super serious project about dogs and physics) on a regular basis.    Visit this creative website today!

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AwkwardFamilyPetPhotos.com for a bit of fun!

I needed to laugh today.

Visit this website to view photos uploaded by real people who suggest a fitting title for their family’s photo such as:

Biscuit felt there were times “lap-dog” shouldn’t apply.

Lady royals delight – in dog biscuits!

I think I’m becoming a royalist.  The top ladies (the Queen, the Duchess of Cornwall and the Duchess of Cambridge) are all dog owners.  And this week the people at Fortnum &  Mason knew how to please them.

Each of the royals was gifted with a hamper which included Hearty Treats for Happy Hounds when they visited the retailer based in Piccadilly.

The Royals open their hampers (photo courtesy of Fortnum & Mason website)

“Of course they all have dogs and we do want to think about what our customers like,” said Fortnum’s managing director Beverley Aspinall.

Doing business with heart

Two great things happened to me yesterday:  I shopped at local Christchurch businesses and pleasantly found that they both trade with animal care and ethics in mind.

First, I had to go to Papanui Eyes (formerly Papanui Optometrists) to have my eyeglasses repaired.  A small screw had fallen out and so the lens had dropped out too.  The ladies behind the countered fixed the problem quickly and would not charge for the service.  However, they said “If you have a gold coin, why don’t you put it on our donation box for the Guide Dogs (Royal NZ Foundation for the Blind)?”   What a great idea!  I was happy to donate.

Then, I went to the Mediterranean Food Company on Tuam Street to buy some pasta and other supplies.  This retailer doesn’t provide shopping bags and I had forgotten my re-usable bags which were still in the car.  No problem.  For a donation to WSPA (World Society for the Protection of Animals), I got a  plastic shopping bag (which I will re-use for doggy clean-up when when we go walkkies).

Well done to these local businesses which prove that Christchurch is open for business and doing it with heart!

Quality of life improves when obese dogs shed excess weight

Researchers at the University of Liverpool have published the results of a study into the quality of life of obese dogs in The Veterinary Journal.

The researchers tracked various quality of life indicators with the owners of 50 dogs who were classified as obese.  These dogs were of various breeds and a mixture of males and females.   The same questionnaire was repeated once the dogs went through a weight loss programme (for the dogs that were successful in losing weight, and those that were not).

Photo courtesy of University of Liverpool

The vitality scores for the dogs that lost weight increased and their scores for emotional disturbance and pain decreased. The more body fat that the dogs lost, the greater their improvement in vitality.

Some people may think ‘these results are a no-brainer’ but in veterinary and other clinical medicine fields, the norm is ‘evidence-based medicine.’  That is, practitioners like veterinarians want results from research that is measurable and defensible when applying or recommending treatments.

Since obesity is linked to problems with the heart, arthritis and other conditions, research likes this helps to underpin the importance of the healthy weight message.

The same basic principles for weight loss in dogs apply to humans:  use portion control, increase exercise and activity, and eat healthy foods.